Posts Tagged ‘social media’

Social Media Digest: McFail, Snickers Own Goal & More

Friday, January 27th, 2012

Rio Snickers

Welcome to the latest edition of the Social Media Digest. In case you’ve missed it, here’s what’s making news in the social realm this week:

1. McFail – McDonald’s suffered a Twitter blunder this week in a drive for positive user-generated word of mouth using a hashtag #McDstories, whichwas soon hijacked with the horror stories of disillusioned customers. One tweep commented “My brother finding a fake finger nail in his fries. #McDStories.” Some used the hashtag to simply mock the ‘Golden Arches:’ “#McDStories More than half a year since last McTerrible McFattening McMeal. I don’t McMiss the McFood McOne McBit.” In a bid to salvage the foiled initiative, McDonald’s promoted a more generic hashtag #LittleThings, however the twittersphere has so far used the tag for anything but Mcpraise.

2. Own Goal – Snicker’s launched their Twitter account a mere two weeks ago and have already found themselves mired in controversy.  It all began after footballer Rio Ferdinand tweeted “You’renot you when you’re hungry @snickersUk#hungry#spon” with a picture of himself posing with a Snicker’s chocolate bar. The tweets have provoked criticism from all directions, including one user who replied with “Do you really need the money that badly?” and another added: “I’m not on here to be advertised at”. Ian Botham, Amir Khan, Cher Lloyd and Katie Price have alsotweeted similar sentiments and promotional pictures. An Office of Fair Trading spokesman said: “Online advertising and mnot you when you’re hungry @snickersUk#hungry#spon” with a picture of himself posing with a Snicker’s chocolate bar. The tweets have provoked criticism from all directions, including one user who replied with “Do you really need the money that badly?” and another added: “I’m not on here to be advertised at”. Ian Botham, AmirKhan, Cher Lloyd and Katie Price have alsotweeted similar sentiments and promotional pictures. An Office of Fair Trading spokesman said: “Online advertising and marketing practices that do not disclose they include paid for promotions are deceptive under trading laws.”

3. Search No Evil – Facebook, Twitter & MySpace have formed analliance against Google byengineering a software add-on for browsers which counteracts the effect of Google’s alteration of its search results to favour its own Google+ social network with a piece of code named after the giant’s first unofficial strapline “Don’t be evil,” resonating Google’s philosophy that ‘you can make money without being evil.’ Twitter claims Google+ artificially inflates its natural position by pushing its own results, rather than the best ones. However Google’s chairman Eric Schmidt insisted that Facebook and Twitter did not allow sufficient access to their sites for Google to be able to integrate results from them intoits search and that Google+ was not being unfairly favoured. The “Don’t be evil” code can found at “Focus on the user.”

New Picture (38)4. Social Capitalism – A study by Delloite has found that Facebook adds an estimated €15.3 billion value to the European economy, as well as supporting 35,200 UK jobs and contributing £2.2bn to the British onomy each year. At the DLD conference in Munich on Tuesday, Facebook COO Cheryl Sandburg noted the emergence of a £467m per annum ‘app economy,’ as many companies have centred their business models on building applications and games to capitalize on the millions of UK Facebookers. Delloite also estimates that the development of Facebook apps generates 7,500 jobs in the UK. Deloitte’s report also claims that lovers of the social monolith contribute £550 million to technology sales, which supports 8,800 jobs. Considering the adverse economic growth in the UK last quarter, this will undoubtedly increase the influence of the Facebook lobby.

5. Megaupset – One of the world’s leading sharing sites Megaupload has been shutdown this week due to a verdict of the US Grand Jury, which found the site owner Kim Dotcom guilty of copyright piracy equating to $500 million of lost revenue. The flamboyant Kim Dotcom has been charged with global criminal conspiracy to pirate illegal and lost a bid for bail yesterday, with the judge ruling he was a significant flight risk. He is appealing that decision ahead of attempts by American authorities to extradite him. Just days of the SOPA blackout controversy, Dotcom’s sentence illustrates the fine line between ‘sharing’ and internet piracy.

6. LA Fiasco – The gym group LA Fitness faced the wrath of the Twitterati yesterday when a couple from Essex complained about being locked into a 2-year contract despite falling pregnant and her husband being made redundant. Originally reported in The Guardian, the scandalous behaviour of the gym prompted a storm of criticism and began trending on Twitter with angry tweets directed at LA Fitness’s account on Wednesday. The group was forced to delete its own earlier tweet claiming  “We do not comment on individual cases,” and then began commenting quite a lot on this particular case, including an announcement that it would be waiving all outstanding fees charged to the couple – a testament to the transition of power that social media has brought about.

7. Twit or Miss? - Twitter announced that it will censor tweets in individual countries in a blog post yesterday. The new filtering technology coincides with the micro-blogging site’s ambitious agenda of expanding its user-base from 100 million to 1 billion. Reaching that goal will require expanding into more countries, which will mean Twitter will be more likely to have to comply to laws contrary to free-expression. Twitter will post a ‘censorship notice‘ whenever a tweet is removed, similar to what Google has been doing for years. If Twitter defies a law in a country where it has employees, those people could be arrested, this is why Twitter is unlikely to try to enter China, where its service is currently block. Although it’s worth thinking about whether the Arab Spring could have been as successful if regional censorship had been implemented prior to the protests movements.

Social Media Digest: Foursquare Search, YouTube Growth and FB Apps

Friday, January 20th, 2012

Welcome back to our weekly instalment of what’s hot in the world of social media. In case you missed what happened over the past week, here’s our top 5:

Foursqure logo1. Foursquare is rolling out its own search engine, called Explore, as the location-based social network looks to expand its audience. The firm descibed Explore as a product to add “an ‘interesting’ layer to the whole world, tailored just for you. In a statement, the firm explained how the search engine would be tailored to each user:

“Most real-world searches are one-size fits all. You search for pizza, and it gives you the same list of pizza places, whether you like deep dish or thin crust, whether you want a slice or a sit-down meal, or whether your friends would love it or hate it. But not with foursquare Explore, because you are your friends’ (along with 1,500,000,000 more from the foursquare community) help us personalize our recommendations for you. Ever you time you check in, we get better at finding places you’ll like.”

2. A study by Hitwise in December has shown that the UK accounted for 606 million Internet visits to YouTube. The study shows that video sharing sites, citing YouTube and BBC iPlayer as examples, received 936 million visits last month. This figure has been steadily increasing, and in October, we saw a 36% increase in visits to online video sites. But YouTube is clearly ahead of the pack. The site  is one of the fastest growing according to Hitwise’s data, and accounted for 65% of visits to video sharing sites in the UK in December 2011.Youtube Logo

3. Facebook, following a year of whirlwind growth, overtook Orkut as Brazil’s most-popular social network in December. Orkut is a social network that Google launched in 2004. Its popularity in Brazil, where 60% of Orkut’s users are based, led to it being hosted and managed by Google Brazil from 2008 onwards. Facebook’s user base increased 192% during 2011, according to a comScore report released Tuesday. In December 2010, 12.4 million Brazilians visited Facebook.com. One year later, that number skyrocketed to 36 million Brazilians.

4. A lot of the web went ‘black’ yesterday in response to the US governments prospective anti-piracy laws. Sites like Wikipedia downed tools and stopped visitors from viewing pages in an attempt to raise awareness of what they believe will be dangerous legislation for freedom of speech and freedom of internet use. Google and Craiglist also draped their pages with protests about the legislation. The New York Times has an interesting round-up of the day’s events.

Facebook apps5. Facebook is adding a series of new applications to let users share such things as photos, travel or fashion. The online social network firm unveiled more than 60 new apps that users can share on their Facebook profiles, known as their Timeline. Users can already share the music they are listening to or news articles they are reading. But this latest development expands the number of apps significantly.

More Awards For Leading Social Media Agency

Thursday, January 5th, 2012

As another social media gong lands in the Umpf trophy cabinet, we believe it cements our position as one of the top social media agencies in the UK.

Top UK Social Media Agencies. UKBut it’s not just ourselves and our clients who think so – Econsultancy listed its Top Ten Social Media Agencies in March, with Umpf making the grade.

In fact, Umpf was the only agency outside the South East listed in Econsultancy’s Top Ten Social Media Agency table.

We’re based in Leeds and we don’t believe there’s a finer social media agency in Yorkshire or the North.

Social Media Agency of the Year. UmpfA fact highlighted by today’s news that Umpf has been voted the Best Social Media Agency in Yorkshire by The Drum magazine.

Its annual New Year’s Honours list ranks agencies which have ‘consistently produced top notch creative work and whose trophy cabinets are fit to burst’.

In the last 12 months we’ve won a raft of social media agency awards and PR gongs, too.

So if you want to give your social media some Umpf, drop us an email or give us a buzz on 0800 4 10 20 10.

If you’re looking for a wider, global list, try this directory of social media agencies.

Social Media Digest: Christmas Special

Thursday, December 22nd, 2011

To fit in with the abundance and generosity of the festive season, we have a special bumper ‘Christmas Edition’ of our social media digest for you today. So, pull up a pew, pour yourself your favourite tipple (not too much, now) and enjoy reading through what’s hot in the world of social media:

1. Facebook has begun rolling out functionality that allows Page owners and individual Facebook users to exchange private messages. Unlike on Twitter, where either party can initiate a direct message, Facebook is requiring that the individual initiate the conversation for now at least.

Lady Gaga2. It appears no one is safe from hacking as singer Lady Gaga has been the latest victim of a targeted attack on her Twitter and Facebook accounts. Multiple messages, seemingly from the singer, offered “free iPad2’s to each one of you”. Attached links directed more than 100,000 of her followers to a site requesting personal details, possibly as part of a phishing scam. The 25-year-old, Twitter’s most followed user, later tweeted: “Phew. The hacking is over!”

3. Facebook has been told to stop its practice of indefinitely retaining data about which adverts its 500 million users outside the US click on, following a review by the Irish data protection commissioner of its non-US operations. It has also agreed to take immediate steps over data collected from third-party sites when people use their Facebook identity to log in to them. Until now, that data about people’s behaviour was passed back to Facebook and retained indefinitely. Following the review, Facebook can keep the data but it has to make it anonymous.

Android4. Every day more than 700,000 people sign up for a new Android device, Google’s Android chief, Andy Rubin, said this week. That works out to nearly 5 million new Android users every week, which is about the equivalent of an iPhone 4S opening weekend every seven days. Rubin also clarified that Google’s 700,000 activations per day includes new devices only and not resold ones. “We count each device only once,” Rubin said in a follow-up post on Google+.

NHS15. Two NHS organisations have teamed for a Twitter campaign that will direct patients in London to the right services during the festive season. The 12-day ‘choose well’ tweeting initiative will begin on Christmas day, when both NHS London and NHS South West London – a strategic health authority and a primary care trust cluster – will tweet a rhyme about a seasonal ailment and the best place to get it treated during the holidays. People will be able to keep track of the tweets by following the hashtag #NHSXmas.

6. According to Twitter, the TV screening of the highly popular Anime Castle in the Sky in Japan earlier this month set a new record for the most tweets per second (TPS) on the service. The new high of 25,088 TPS smashes the previous record, which saw “nearly 9,000? tweets per second recorded following the announcement of Beyonce’s pregnancy.

Alwaleed7. Twitter received a $300 million investment from Saudi Prince Alwaleed bin Talal (left) as it pushes through a redesign of its site to attract advertisers. Alwaleed, who leads the 2011 Arab Rich List, and his investment company agreed to buy a “strategic stake” in Twitter, Kingdom Holding said today. A strategic holding means more than 3 percent, Ahmed Halawani, a Kingdom Holding director, said in an interview. That would give the San Francisco-based company a valuation exceeding $10 billion.

8. Instagram has posted its first in a series of 2011 review posts, listing the top locations that people shared with their photos. The top 15 locations showed heavy usage on the West coast, California specifically, with top spots being Disneyland, AT&T Park, and airports in San Francisco and Los Angeles.Tupac

9. Paul Rayment, a PR manager based in Leeds, has come up with yet another interesting and unique use for Foursquare. He’s using the check-in service to map out the history of rappers. Starting out with Tupac Shakur (right), Rayment has documented the milestones in the rapper’s life, starting out with his performance at the Apollo Theatre. The tour then takes users through Tupac’s high school years, the location where he signed his record deal with Death Row Records, and of course, as is to be expected, passes through the site of the shooting that took Tupac’s life.

10. Last but not least, we’d personally like to thank all of you who’ve read, retweeted and enjoyed this blog over the past year – we’ll be back in 2012 to continue to keep you updated on all that’s hot in the world of social media. If 2012’s anything like 2011, there’ll be a lot to keep you in the loop about. Please take some time to view our Christmas Card and an update of our work this year.

All the team at Umpf

Social Media Digest: PostRank Purchased, Baidu Spends & Instagram Wins

Friday, December 9th, 2011

Welcome back to our latest instalment of what’s hot in the world of social media. In case you missed it, here’s what happened over the last week:

Postrank1. Google has announced that is has bought PostRank, the online social media analysts. A message on their homepage reads: “We’re proud of what we’ve accomplished, and we now look forward to working with Google’s team to build more useful tools for measuring engagement online, and we’ll be sure to share details on our progress in the coming months.” Whether this will lead to further analytics tools for the web remains to be seen.

2. Chinese search engine Baidu will reportedly spend nearly a half-billion dollars to bring small businesses online and, among other things, train 100,000 search marketing professionals in China. As reported by both NASDAQ and AMP, Baidu will make a $470 million investment in China’s online market between now and the end of 2015.

3. Mark Zuckerberg fell foul of his own social media platform this week when it was revealed that a glitch in the security systems meant his private photos became public property. Whilst the photos were limited to holding a live chicken, killing said chicken and eating said chicken’s remains, the world tuned in to see behind the veil and glimpse the private life of the man who has made all of ours public.Zuckerberg

4. Twitter has unveiled a new look today, features of which will be rolled out over the coming weeks. The general idea is to grow revenue through advertising. “We have to provide the simplest and fastest way for people around the world to connect to everything they care about,” Twitter Chief Executive Dick Costolo said as he introduced the new version of the site at an event at the company’s future headquarters in San Francisco.

5. Apple has released its annual iTunes Rewind, a look back at the most popular content available in the App Store over the past year. This year, top honors went to photo-sharing app Instagram, which Apple named “iPhone App of the Year.” As Apple’s reigning favorite, the app will be featured prominently in the App Store and is likely to see a significant surge in downloads. Instagram lets you shoot photos, apply polaroid-like filters and share your creations on Facebook, Twitter, Tumblr and other popular social networks.